Question 1

Which subscription and payment services does Tierferry provide?

Accepted Answer

We offer the ChatGPT Plus, Pro and Team and Claude Pro, Max and Team Premium plans listed in our catalog. Options include self-service redemption codes and managed top-ups or card payments for selected plans. Check each product for available variants, prices, account eligibility and delivery. Tierferry is an independent service provider.

Question 2

Can I subscribe if I do not have a suitable credit card or my payment failed?

Accepted Answer

If your account meets the product requirements, you can place a separate order for an available plan here. Use the payment method actually shown at checkout, then redeem a code yourself or select an available managed top-up. Check whether the original provider already charged you before ordering again, and read the renewal rules because some methods replace remaining subscription time.

Question 3

What if my ChatGPT or Claude payment failed or my card was declined?

Accepted Answer

First check whether the original provider charged you, then review our account eligibility requirements. Eligible customers can choose an available code or managed top-up and pay using the method shown at checkout. ChatGPT and Claude have different account and renewal rules. We cannot fix the original billing issue; ask support before ordering for an account with outstanding debt or a grace period.

Question 4

Are you affiliated with OpenAI, Anthropic or Apple?

Accepted Answer

We are an independent seller. Product names and trademarks belong to their respective owners. Payment services do not imply official reseller authorization.

Question 5

Does this work with any account?

Accepted Answer

Eligibility depends on the plan and delivery method. Review the product requirements, current subscription status and renewal rules before ordering. Contact our team if you are unsure.

Question 6

How fast will I receive my key?

Accepted Answer

Redemption codes appear on your order page after payment is confirmed. For managed services, our team processes the order during support hours. Check the delivery method on your selected plan.

Question 7

Do you need my password?

Accepted Answer

No. Do not send your password, one-time codes, session tokens, recovery codes or wallet seed phrase. Use the instructions delivered with your key.

Question 8

Will renewing reset my Codex usage?

Accepted Answer

No usage reset is promised. OpenAI controls feature availability, usage allowances and reset schedules. Purchasing or redeeming a subscription key does not guarantee an immediate quota reset.

Question 9

What does the 30-day support cover?

Accepted Answer

Request a review for a verified channel-related loss of subscription during the 30-day service period. Approved Stars refunds return the full original charge through Telegram; partial remedies require a separate agreement. Account bans, pre-existing problems and Codex quota changes are excluded from channel support. Mandatory consumer rights still apply.

Question 10

Can I get a receipt?

Accepted Answer

We provide an order confirmation for your purchase. It is not an OpenAI, Anthropic or Apple invoice. Availability of an original subscription receipt depends on the verified fulfillment method.

ChatGPT & Claude.
Subscription top-ups.

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ChatGPT & Claude.Subscription top-ups.