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Account requirements

  • Your own account, no password needed for codes
  • Self-service codes delivered right after payment
  • Card top-ups include the official receipt
  • 30-day subscription warranty
Official invoice included. Your current membership must have expired. Processed manually.
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Pick the right method

  • Redemption code (self-service): submit it yourself; it can replace an active membership. No official receipt.
  • Card top-up: includes the official invoice and receipt, but your current membership must have expired first. Processed manually in about 1–30 minutes.
  • Dedicated account: a brand-new account with official billing. Change the password right after you sign in.

Accounts we cannot top up

  • Accounts with an overdue bill, in a grace period, or with an active card subscription / auto-renewal.
  • Team, Business, Enterprise and Edu workspace accounts.
  • Accounts that previously used $0 promotions, discounted unofficial top-ups or in-app purchase workarounds.
  • Any of the above may cause the subscription to be replaced or lost. Placing an order confirms you understand this.

Renewals and usage

  • Renewals replace the remaining time; they do not stack.
  • Codex allowances, usage periods and reset dates are set by OpenAI and may not refresh immediately. Quota refresh is not covered by after-sales support.
  • Not active after 3 minutes? Open ChatGPT in a browser, go to the Plus upgrade page and tap “I understand” to refresh.

Warranty and account risk

  • 30-day subscription warranty (365 days for the annual plan). A channel-related loss is refunded pro rata for unused days.
  • Account bans are not covered. Bans usually come from the account environment (bulk sign-ups, frequent IP changes, restricted content).
  • If the platform asks for phone verification, complete it yourself; it is unrelated to the subscription.

If a top-up fails

  • Wait a while and try again. Do not try several codes on the same account.
  • Still failing? Contact support with your order ID and a screenshot of the error.
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